Effective Date: Jan 20, 2020
The Website is provided for information about our App. The Website is intended for adults only and does not allow game play.
The App downloaded to your device provides a learn and play experience ( OOE ) and is intended for families and users of all ages.
Protecting the privacy of children is especially important.
App: We encourage parents and teachers to supervise their child or student’s use of the App. No personal information is collected or solicited from a child user of the App. We may collect analytics data (which does not contain personal information) from a child’s use of the App in order to offer and develop the Service, and we may collect information about a child such as age and nickname from you as part of your use of the App and the creation of your child’s user profile. We strive to keep the level of information collected from your child to a minimum, and in no event do we collect more information than what is required to use our learning app. The App contains no external links to third-party websites or services. We require all users of the App to use a parent or guardian’s email address in order to create an account. If permission is not received within 14 days from the email account holder, the account will be deleted. In order to enable interactive features, such as Workbooks, the App may request permission to access your device’s camera. Images captured by your device’s camera are processed only on your device by the App and are never saved. We do not receive the images captured by your device.
Data Collected From Our Services
Information We Collect
Personal Information You Provide
You may provide and we may collect personal information about you when you create a profile and subscribe to the service, such as your email address and phone number. Your credit card information is collected by third party payment processors (e.g., Apple App Store or Google Play Store) and not by us. You may also provide us with information about the child using the Service, such as name or nickname and grade. You can choose not to provide any information that is affirmatively requested of you. However, this may limit your ability to use the Services.
We may also collect information from you if you communicate with us over the phone or via email. This information may include personal information. This information may be matched with and stored in connection with personal information provided or collected in connection with the Website.
Information Collected Automatically
We collect log file information that is automatically reported by your device each time you access our Services. For example, when you access the Website, our servers automatically record certain information that your web browser sends whenever you visit any website. These server logs may include information such as your web request, browser type, referring/exit pages and URLs, number of clicks, domain names, landing pages, pages viewed, and other similar information which constitutes personal information.
We may use mobile analytics software and various backend systems to analyze certain information regarding your use of the Services such as page views, and transaction-related information that may constitute personal information.
In general, we will store this information in an anonymous aggregated form; however, our third-party tracking partners may store certain information, such as page views, in a manner that can be associated to specific users and may constitute personal information. We use persistent and session cookies on our Website. A persistent cookie remains on your hard drive after you close your browser and may be used by your browser on subsequent visits to the Website. Persistent cookies can be removed by following your web browser’s directions. A session cookie is temporary and disappears after you close your browser. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. However, you may experience some changes in your ability to use the Website.
We do not collect specific information about your location from your mobile device, but we do log your IP address, which can be used to approximate location. We use IP addresses only for activities necessary to maintain or analyze the Service; perform network communications; authenticate users or personalize content; protect the security or integrity of the user and the Service; ensure legal or regulatory compliance; or fulfill a request of a user.
How We Use Your Information
We may use information we collect for a variety of purposes, including:
- To operate the Service, monitor the effectiveness of the Service, improve the content of the Service, and improve layout and design.
- To help provide you with a smooth, efficient user experience.
- To monitor, analyze, and describe usage patterns and performance of the Service, including aggregate metrics such as total number of visitors, traffic, and demographic patterns.
- To conduct system administration and system troubleshooting and to diagnose or fix technology problems.
- To comply with legal requirements and processes (for example, in response to subpoenas, court orders, and law enforcement or governmental requests or investigations), and to protect our legal rights or the rights of others (for example, by working to reduce the risk of fraud or misuse of the Service).
We will retain your information for as long as is reasonably necessary in relation to the purposes for which this data was collected. In many instances, we will retain your data while it is necessary for your use of the Service, which may include maintaining this information beyond when you cease using the Service.
For instance, Tangible Play may retain users’ data for the following purposes:
- To develop new features and improve the Service;
- To support subsequent customer service inquiries;
- To improve the safety and security of the Service; or
- Comply with our legal obligations.
How We Share Your Information
Tangible Play will not rent or sell your personal information to others, nor will we share your personal information with independent third parties for marketing purposes. To operate the Service, however, we may share your personal information with our agents, representatives, and contractors so they can provide us with support services and other features. Generally, we limit the information provided to these service providers to that which is reasonably necessary for them to perform their functions, and we require them to agree to maintain the confidentiality of such information.
Below are categories of recipients of your personal data and some examples of the third-parties in that category. If you would like more information on any of these categories or specific recipients, please contact us at email@example.com
- Cloud Service Providers
- Payment Processors
Non-Personally Identifiable Information
We may share non-personally identifiable information (such as anonymous usage data, referring/exit pages and URLs, platform types, number of clicks, etc.) with third parties for various purposes, including (i) compliance with various reporting obligations; (ii) for business or marketing purposes; or (iii) to assist such parties in understanding our users’ interests, habits, and usage patterns for certain programs, content, services, advertisements, promotions, and/or functionality available through the Website.
Instances Where We are Required to Share Your Personal Information
SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.